Who looks after you

Holden grew up in the valley and opened Strata as a place to warm up after the trail. He is usually at the front at opening; ask him about private pool rooms, groups and how the hours change with the seasons.

Candido works with slow, firm pressure and knows tired legs; he leads the Legs and feet massage. He speaks Spanish and English.

Ashli does full-body massage at the pressure you choose, and shoulders and neck when you have half an hour. She came to Glenwood Springs for the trails and stayed.

Veena looks after the pools and heat rooms. She shows first-time guests around, keeps the rooms clean and quiet, and will tell you when it's a good time to step out and cool down.

Dilara books your session, sets up groups and gift cards, and answers the phone. She speaks Farsi and English.